1. Why do I need the FULL version of Kontakt?

That's just how things are. Native Instruments (the developers of Kontakt) won't let developers host their instruments on the free Kontakt Player without paying out the teeth. It's simply too expensive for me at the moment.

2. How do I install? Do I need the Kontakt Version and the Samples downloaded?

There's no .exe, just extract the .ZIP folder to wherever you normally keep samples and navigate to it within Kontakt. Note: the .WAV Samples are OPTIONAL. You don't have to download them to use the Kontakt Instruments, they're just for people that want to mess with them in a more manual and hands-on way.

3. Do you provide the raw .WAV samples?

As of 14/06/2019 I do! Simply purchase any product, and you'll receive 2 download links: one for the Kontakt instrument and one for the raw samples. Feel free to pick either one, or both. 

4. I bought a bundle or Achromic... where are my .WAV samples?

In an attempt to keep the download page as clean as possible, I've removed the .WAV samples from the Bundle. Please use the contact form if you want them and I'll send a link. Achromic doesn't come with .WAV samples. If there's enough demand for them, I'll cut them up and add them (but be warned, it'll be a lot of loose files).

5. How many download attempts do I get?

By default 3, if for some reason your download fails or you expend your limit, simply contact me using the form with your specific order # and I'll reset them. 

6. I hate Kontakt, are you working on a solution?

I might be working on some VST versions to work across any DAW without needing Kontakt or any other software. It's still a ways off however.

7. What's your refund policy?

Due to the nature of digital goods (ie: if I refund them, I can't go through your hard disk and make sure you deleted them permanently) I cannot provide refunds, except in extremely rare and specific circumstances, which I will judge accordingly (such as double-orders). You can read more on the Legal page. 

8. I'm a content creator, do you have an affiliate program?

I'm currently working on a way to incorporate an affiliate program for the store. If you think you'd like to be a part of that, please get in touch with links to your social media presences.